We collect Personal Information necessary to provide our services.

Personal Information may include:

Identity Information

Full legal name

Date of birth

Username

Social Security Number (when legally required)

Driver's License

Passport

Contact Information

Residential address

Email address

Telephone number

Account Information

Customer account details

Profile photo

VIP status

Referral information

Financial Information

When necessary to process purchases or prize redemptions:

Debit/Credit card information

Bank account information

Redemption history

Device Information

We automatically collect:

IP address

Browser type

Device ID

Operating System

Mobile device identifiers

Language settings

Time zone

Screen resolution

Usage Information

We collect information regarding:

Games played

Gold Coin purchases

Sweeps Coin activity

Login history

Session duration

Rewards earned

Promotions entered

Referral activity

Location Information

To comply with applicable law we collect:

GPS location (when permitted)

IP Geolocation

Device location

Location data is used solely to determine eligibility to participate in Promotional Play.

We collect information:

Directly From You

Including when you:

Register an account

Purchase Gold Coins

Redeem Sweeps Coins

Contact Customer Support

Complete verification

Submit identification

Participate in promotions

Join VIP programs

Automatically

Using technologies including:

Cookies

Pixel Tags

Web Beacons

APIs

Analytics Platforms

Device Identifiers

Third Parties

We may receive information from:

Fraud prevention providers

Geolocation providers

Social media providers

Royal Online Casino uses cookies and similar technologies to:

Maintain account login sessions

Remember preferences

Prevent fraud

Improve website performance

Build marketing audiences

You may disable cookies through your browser settings; however, portions of the Services may not function properly.

We use your information to:

Create and manage customer accounts

Verify identity (KYC)

Verify age and eligibility

Improve customer service

Conduct analytics

Improve platform performance

Conduct promotions

Send marketing communications

Send important legal notices

Detect suspicious activity

Meet tax reporting obligations

Comply with applicable laws

We may disclose your information to:

Payment processors

Geolocation providers

Fraud prevention providers

Customer support vendors

Cloud hosting providers

Law enforcement agencies pursuant to lawful requests

We may also disclose information:

To investigate fraud

To protect our legal rights

During mergers or acquisitions

Unless prohibited by law, prize winners agree that Royal Online Casino may use:

First name

Username

City

State

for advertising and promotional purposes without additional compensation.

To comply with applicable laws and our Customer Acceptance Policy, we may require:

Government-issued ID

Selfie verification

Proof of address

Source of funds documentation

Biometric information is processed only by authorized third-party identity verification providers under their own privacy policies.

You may opt out of promotional emails at any time by selecting the unsubscribe link included in our emails.

You will continue receiving important account and legal notifications.

Royal Online Casino uses commercially reasonable administrative, physical, and technical safeguards to protect personal information, including:

SSL encryption

Firewalls

Secure servers

PCI-compliant payment processing

Continuous fraud monitoring

No method of transmission or storage can be guaranteed to be 100% secure.

Royal Online Casino is intended only for individuals who are at least 18 years of age (or the age of majority where applicable).

We do not knowingly collect information from anyone under 18.

Payments processed through third-party providers are governed by those providers' respective privacy policies.

Royal Online Casino is not responsible for their privacy practices.

Our Services may contain links to third-party websites.

We are not responsible for the privacy or security practices of third-party websites or services.

We retain information:

To comply with tax, accounting, AML, and fraud prevention obligations;

To resolve disputes and enforce our agreements.

Depending on your jurisdiction, you may have the right to:

Access your information

Request copies of your personal information

Some requests may be denied where retention is required by law or for fraud prevention.

We may revise this Privacy Policy periodically.

Material changes will be posted on the Royal Online Casino website, and continued use of the Services after such changes constitutes acceptance of the revised Privacy Policy.

For questions regarding this Privacy Policy or your personal information, please contact:

Royal Online Casino (ROC247)

Customer Support